Applications Engineer I

HPR LLC

Due to our exciting and rapid growth, HPR has a new and highly visible role for an Applications Engineer I to help us provide world-class customer service for our clients trading in the US, EMEA or APAC regions.

Join a talented team of engineers that recognize and reward great ideas. Valued for your creative ideas and enthusiasm, you’ll be collaborating with developers, designers, and programmers who live and breathe innovation. At HPR, we offer the opportunity to work with high-performance new technologies, a collaborative work environment (<50 employees) and competitive compensation/benefits in an easy-access, professional and fun setting. This is a great well-rounded home for talented tech enthusiasts.

Tasked with maintaining HPR’s reputation as the industry leader in pre-trade risk solutions, you will be:

  • Resolving technically complex problems for some of the largest financial institutions in the world in conjunction with our engineering staff
  • Leveraging your strong communication, troubleshooting, and technical skills to interface with customers and find solutions
  • Responding to customer inquiries via phone, email and web
  • Diagnosing problems and providing workarounds to customers
  • Engaging and immersing yourself into the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction

Required Qualifications:

  • Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field
  • Experience supporting business critical applications
  • Ability and initiative to complete tasks and solve problems autonomously
  • Strong verbal and written communications skills
  • Strong Linux systems administrator skills
  • Experience with Python and Shell scripting
  • Understanding of networking technologies and protocols (TCP, switch configuration, routing)

Desired Qualifications:

  • Familiarity with C programming
  • Understanding of FPGAs
  • Experience managing small volumes of hardware inventory
  • Experience with Agile methodologies

Please note: HPR currently does not provide employment sponsorship

JR2019