General Manager 3 – Multi-Service

Sodexo

Unit Description:

With your leadership excellence, you’re ready to move up to the next level.

Sodexo is seeking a General Manager 3 – Multi-Service for Huntington Hospital located in Pasadena, CA. Join this beautiful 555 bed hospital that is affiliated with Cedars-Sinai Medical Center. The hospital is located in beautiful Pasadena the home of the Rose Parade!

This position is responsible for Environmental Services, Linen Services and Patient Transportation. Sodexo also provides Food & Nutritional Services at this location and the selected leader will work closely with the Food and Nutritional Services Director to develop Sodexo strategy around partnering to elevate our services and expand our opportunity for growth with this prestigious hospital.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • have exceptional client service mentality and executive presence;
  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
  • are an expert in building and maintain strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are proficient with computers and other technology;
  • have experience with vendor and contract management, as well as union and contract negotiations; and/or
  • have strong financial acumen and budget management experience

Learn more about Huntington Hospital at https://www.huntingtonhealth.org/?utm_source=google&utm_medium=organic&utm_campaign=gmb

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.

Not the job for you?At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary:

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is greater than $10 million in managed volume

Key Duties

– Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

– Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

– Central Point of Contact for Client Liaison promoting a solid business partnership – assists in contract negotiations for the system.

– Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

– Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

– Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements:

Basic Education Requirement – Bachelor’s Degree or equivalent experience

Basic Management Experience – 5 years

Basic Functional Experience – 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

JR2019