*Analyst/Programmer (Remote)

Da Vinci Software

Overview:

We are seeking an Analyst/Programmer to be part of a project team building and maturing mobile capabilities, end-user content, and service workflows which cross ServiceNow and ERP/WFM systems.

Key Responsibilities:

  • Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems.
  • In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.
  • Evaluates alternative approaches and presents recommendations to teams and unit leadership.
  • Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.
  • Maintains and supports multiple systems or complex software applications and their associated hardware at multiple sites.
  • Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.
  • Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
  • Works effectively across departmental organizations gaining consensus of stakeholders.
  • May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
  • Acts as a liaison to departments and vendors to adequately support the divisions computing systems.
  • Interfaces routinely with colleagues who may be located at any of the company departments to perform job responsibilities requiring virtual collaboration and partnership.
  • May be required to provide 24/7 on-call support.

Education:

  • Bachelors degree and 3 years experience, including 1 year demonstrated technical experience;
    • Or, Associates degree and 7 years experience, including 1 year demonstrated technical experience.

Location:

  • WFH Flexible
  • W2 Required

JR2019