Account Representative

Kaman Distribution

Overview

We are seeking a dynamic and experienced Account Representative to join our team in Spokane, WA.

At Kaman Fluid Power, the Account Representative position is a hybrid role that consists of outside sales and customer service responsibilities and is accountable for managing and growing commodity customers, developing new business for Parker Stores, and providing in-store customer service as needed.

Kaman Fluid Power, a business unit of Kaman Distribution Group, is a leading provider of fluid power, motion control, electro-mechanical, robotics, machine safety, lubrication and process products and highly engineered systems and components for precision hydraulic and pneumatic applications. We are committed to providing our customers with the right solutions, focusing on their needs, and exceeding their expectations. Our people are the foundation of our success. The key to sustaining our competitive advantage is by investing in the development of our employees, driving innovation, and providing solutions for a better tomorrow.

Essential Duties and Responsibilities

Managing Commodity Customers:

  • Manages inventory levels at assigned customers within territory
  • Responsible for pick up and delivering customer orders
  • Reviews inventory levels and usage and actively engages with customer to seek growth opportunities
  • Leverages checkerboard opportunities to drive new product category sales in assigned accounts
  • Explains new product features, benefits and applications and introduces value added services

New Account Development:

  • Actively engages in contacting new accounts over the phone and through field work to open new relationships and to drive sales opportunities to the Branch or Parker Store
  • Partners with sales management to pursue new customer sales leads
  • Partners with marketing department to review market data (MDM) for potential new customers
  • Achieves new account development goals and targets
  • Creates and develops contact information for customer

Inside Sales (as needed):

  • Generate new and repeat sales of Parker products by providing product and technical information in a concise manner
  • Determine customer requirements and expectations in order to suggest specific products and solutions
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
  • Pricing/quotation entry for distribution business

Qualifications

Education:

  • H.S. Diploma and/or GED required

Experience:

  • Minimum of one year of Inside/Outside sales experience or related training
  • Familiarity with the Distribution Industry (Hydraulic, Pneumatic, Fluid Power, Electrical, Motors, Motion Control, Material Handling, and Bearings) preferred
  • Valid driver’s license required

Travel:

  • 90% local travel performing sales activities

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Regularly exposed to work near moving mechanical parts, fumes, or airborne particles
  • Occasionally exposed to wet or humid conditions (non-weather), toxic or caustic chemicals, and risk of electrical shock
  • Noise level in the work environment is usually loud

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Frequently lift and/or move up to 50 pounds and occasionally lift and/or move heavier weights
  • Specific vision abilities required by this job include close and color vision
  • Regularly required to stand and use hands to finger, handle, or feel and reach with hands and arms
  • Frequently required to walk
  • Occasionally required to sit and stoop, kneel, crouch, or crawl and talk or hear

Benefits and Company Overview

Our comprehensive compensation package and benefit program includes:

  • Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts
  • Company matching 401(k) with a great vesting schedule
  • Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time
  • 100% tax-free tuition reimbursement

Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI

JR2019