Account Manager


Position Summary:

This position will be responsible for planning and executing the sales and marketing plans in a defined territory. The Account Manager (AM) will work closely with state and branch management to promote the Caregiver Homes program with the goal of meeting/exceeding qualified case and active case goals.

What You Will Do:

  • Participate in the development, implementation and execution of quarterly strategic planning to meet/exceed qualified case and active case goals.
  • Prospect, identify, qualify, quantify and prioritize all potential referral sources in the assigned territory (including but not limited to MCOs, PACEs, SCOs, AAAs, ASAPs, hospitals, health centers, physicians, SNFs, clinics, etc.).
  • Develop, foster and manage strong relationships with all current and prospective referral sources in the territory.
  • Manage and monitor the planning and participation in conferences, fairs and other events in accordance with branch plans and resources.
  • Ensure that sales/marketing practices/standards and customer relations management tools are applied consistently across the state.
  • Keep abreast of industry and community trends and changes.
  • Analyze funnel trends and opportunities for growth within assigned territory.
  • Perform other duties as assigned.

What You Will Bring:

  • Bachelor’s degree or equivalent in business, marketing, communications and/or health care.
  • 2-4 years of relevant experience in sales or marketing.
  • Excellent presentation skills, consistent approach and follow up, planning and business acumen, great rapport and relationship building skills.
  • Must be able to work independently as well as within a team environment, be flexible, highly organized and be able to prioritize their work across assigned territory.
  • Requires extensive travel by automobile within assigned geographic area. Expectation that 80% of time spent in the field selling/marketing. Valid driver’s license required.
  • Willingness/ability to do overnights as required.
  • Effectively utilizes computer and hand-held devices and systems including internet applications, CRMs and Microsoft Office.
  • Existing relationships with leaders, care managers, patient navigators, etc. within the given territory and/or successful experience working with equivalent positions in healthcare industry.

About Us:

Seniorlink is a tech-enabled care management company dedicated to supporting family caregivers who help to keep care at home. Seniorlink combines Vela, the company’s proprietary care collaboration app, with evidence-based clinical protocols and the human touch of dedicated care teams that work in partnership with family caregivers. Seniorlink’s care management solutions lead to improved outcomes, cost savings and improved consumer engagement and satisfaction for health plans and providers.

For more information, please visit

Seniorlink is an Equal Opportunity Employer*

DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

*Seniorlink supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Seniorlink complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.

Seniorlink strives to create experiences that are accessible and welcoming to everyone, including making and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.